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HomeE-LearningCeligo Makes use of SAP Litmos Coaching to Enhance Product Adoption and...

Celigo Makes use of SAP Litmos Coaching to Enhance Product Adoption and Speed up ROI

We’re at all times pleased to advertise buyer successes right here at SAP Litmos and this newest story is a powerful one, particularly for those who’re seeking to be taught extra about integration with Salesforce and customized integration(s) by way of an API.

However earlier than we go additional, along with this weblog (which is a shortened model of the complete story), you are able to do any of the next for much more info and insights:

Please meet Celigo, SAP Litmos buyer and SAP associate

Celigo is the main enterprise-wide Integration Platform as a Service (iPaaS) supplier for the mid-market. Named a G2 Greatest Software program for 2021, Celigo allows breakaway progress, managed value administration, and superior buyer experiences by guaranteeing that each course of – at any degree of the group – might be automated in probably the most optimum method. Celigo’s mission is to make automation so simple as attainable by enabling anybody within the enterprise to construct or deploy integrations.

Earlier than having an on-demand international studying answer, Celigo’s inner assets have been at capability attempting to satisfy the coaching calls for of their international customers. Subject material specialists spent hours instructing all customers the ins-and-outs of their product. Celigo noticed a possibility to automate and scale operations with the assistance of an LMS like SAP Litmos Coaching.

As an integration firm, Celigo was excited to seek out an LMS that had open APIs, in addition to commonplace and customizable fields for integration builds. This permits Celigo to make use of their very own integration platform to leverage information from SAP Litmos Coaching, mixture that information with intel from different options, automate info sharing, and push that information throughout a number of techniques.

Integrating SAP Litmos and Salesforce

Leveraging the Salesforce package deal, Celigo was in a position to instantly get key analytics and information they wanted to begin sharing learner engagement throughout the totally different techniques. Moreover, Celigo has been in a position to complement the prebuilt, out-of-the-box answer supplied by SAP Litmos with 20+ customized integrations to automate key actions.

For instance, companions mechanically obtain an electronic mail by way of Salesforce with a direct hyperlink to their distinctive certification and an attachment with a digital badge as soon as they go an examination. Additionally, as soon as a contract receives last approval, prospects are mechanically assigned their prerequisite and studying programs by way of the combination. This has enhanced the client’s expertise by offering rapid and frictionless entry to their onboarding coaching programs which permits them to kickstart their implementation course of. Since Celigo has a big suite of product choices, the combination between SAP Litmos Coaching and Salesforce eradicated any attainable errors that would have been made as a result of guide work that was concerned with enrolling customers into programs.

The facility of customized LMS integrations

Along with Salesforce, Celigo has been in a position to leverage SAP Litmos’ open APIs to construct out customized integrations into their CRM software, which has saved 40+ hours of guide work per week. In addition they estimated a value financial savings of $1.8M within the first 18-months based mostly on what number of reside coaching assets weren’t wanted as a result of on-demand coaching the College supplied to their international person base. Additionally, by creatively utilizing SAP Litmos information, they’ve helped floor leads for the gross sales workforce and supplied their Buyer Success workforce with actionable insights right into a buyer’s onboarding and implementation progress.

Celigo famous that additionally they selected SAP Litmos Coaching as their answer due to the reporting, analytics, and gamification (badging and certificates). Along with the entire options they liked, they expressed {that a} huge issue was how superb their SAP Litmos Account Government was to work with!

Increased international answer adoption and ROI

Intending to extend product adoption and speed up ROI by offering on-demand studying content material out there globally, Celigo makes their college out there to all staff, prospects, prospects, and companions. With greater than 2,000  energetic international month-to-month customers and 4 core directors, the workforce at Celigo makes use of a lot of the SAP Litmos Coaching options out there to them to assist meet their targets.

Celigo cited spectacular statistics of their first 12 months utilizing SAP Litmos Coaching, proving the worth of automating their studying processes. The educational workforce launched SAP Litmos Coaching in April 2020 and by finish of that 12 months, they noticed 13k+ programs and 1300+ certifications achieved. By the top of Q1 2022, that they had already achieved 63K+ programs and 6500+ certifications. As of now, they  have 1600+ energetic programs and 115+ Studying Paths for consumption.

Along with creating tons of of their very own proprietary programs and content material items, Celigo College additionally permits all learners to make the most of the SAP Litmos Coaching Content material off-the-shelf programs.

Please learn the complete success story right here or watch a fast video overview. There’s additionally a downloadable PDF out there so that you can see and/or share in a pleasant, formatted model.



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