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Dvara Analysis Weblog | Asserting Name for Proposal – Voice of Aggrieved Prospects (VoAC)


Dvara Analysis has established itself as a thought chief within the realm of buyer safety in monetary companies, information safety and digital monetary companies. Dvara Analysis has additionally been a relentless advocate for improved buyer safety in monetary companies, significantly these focusing on low-income households. By means of the Buyer Safety Program (CPP), housed inside the Centre for Buyer Safety (CCP) horizontal, we purpose to design and advocate for merchandise and interventions by way of which digital monetary companies (DFS) can meet the wants of poor, rural and ladies clients the place they’re, quite than ready for them to realize increased ranges of monetary literacy or consciousness. The CPP is anticipated to enhance entry to and utilization of DFS by enhancing clients’ belief in DFS suppliers.

The Centre is asserting a name for proposals for the Voice of the Aggrieved Buyer (VoAC) venture, beneath the auspices of CPP. The Centre invitations Shopper Teams, Self-Regulatory Organisations (SRO), business associations, Monetary Service Suppliers (FSPs) together with digital FSPs, DFS brokers and enterprise correspondents, monetary planners/advisors, investigative journalists, institutional and impartial academicians, analysis establishments/think-tanks and students to submit proposals to doc genuine experiences of shoppers, within the context of digital monetary companies and buyer safety. Experiences can vary from surprising and sub-optimal to unfair and violative. Particular consideration can be given to research with a concentrate on poor and ladies clients along with different weak teams. The physique of labor we hope to create beneath the VoAC is anticipated to delve into and showcase the experiences of Indian low-income and ladies customers with monetary companies i.e. nature of interplay, grievance areas, what works and what doesn’t. These tales can be harvested in quite a lot of codecs together with however not restricted to qualitative surveys, focus group discussions, in-depth particular person interviews, area diaries, and video documentaries.

Please refer the VoAC Request for Proposal (RFP) (obtain), for additional particulars. Potential candidates might want to submit an utility type (obtain) together with the supporting finances file (obtain) to the next tackle: , no later than April 30th, 2022.

Shortlisted Candidates:

Shopper Unity & Belief Society (CUTS) Worldwide| Residents Customers and Civic Motion Group (CAG) | Gram Vaani | Haqdarshak Empowerment Options Personal Restricted (HESPL) | India Migration Now | Khabar Lahariya |Shram Sarathi




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